Adult Services

Information and Referral

Our intake worker is available from 8 am – 4 pm Monday through Friday to provide information regarding resources and services and has the ability to make referrals to other professionals and/or providers upon request.

Case Management

Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s comprehensive health needs through communication and available resources, with the goal of honoring the individual’s strengths, personal choices and goals.

Long-Term Care Services and Supports Waiver (LTSS) Case Management is a service designed to support the needs of children, adults and seniors with varying degrees of physical, cognitive, emotional/behavioral, mental/medical health abilities. County case managers assist people to access and navigate services and supports based on the person’s values, strengths, goals and needs. LTSS Case management is an essential component of Minnesota’s Home and Community Based Service Programs (HCBS). These programs are available to individuals who choose to reside in the community and meet the eligibility criteria.


MnCHOICES is a single, comprehensive assessment and support planning Web-based application for long-term services and supports in Minnesota. The MnCHOICES tool is designed to help determine if an individual is eligible to receive financial support to pay for home and community based services. Several of our social workers are certified to perform MnCHOICES assessments utilizing a person-centered planning approach and are available to meet with individuals and/or families in a location at their choosing.

Adult Protection

Minnesota law mandates safe environments and services for vulnerable adults and protective services for vulnerable adults who have been maltreated. The Adult Protection team at Cook County Human Services provides assessment and protective social services for the purpose of preventing maltreatment including abuse, neglect, financial exploitation, and to safeguard the welfare of the maltreated vulnerable adult. All reports of suspected maltreatment of a vulnerable adult should be made to the Minnesota Adult Abuse Reporting Center (MAARC) at 844-880-1574. MAARC is a centralized call center with staff available 24/7 365 to take reports of suspected adult maltreatment.

Contact Us

Grace Bushard
Social Services Supervisor

Martina Williams
Social Services Supervisor

Cook County Courthouse
411 W. 2nd Street
Grand Marais, MN 55604

Fax: 218.387.3020

Monday – Friday
8am – 4pm
© 2017 Cook County Minnesota